Certification

Qualified fitters

Qualified fitters

All of our fitters are qualified or are working towards the NVQ in Fenestration and the Minimum Technical Competencies Card Qualification (MTC) awarded in conjunction with the GQA, Glass & Glazing Federation and FENSA.

Our surveyors have qualified for the Minimum Technical Competencies Qualification (MTC) awarded in conjunction with the GQA, Glass & Glazing Federation and FENSA.

This means that our people have been assessed to a National Government Standard.

British Fenestration Rating Councils Energy Rating Scheme

British Fenestration Rating Councils Energy Rating Scheme

Our windows are rated ‘A’ under the British Fenestration Rating Councils Energy Rating Scheme. This means that our windows are energy efficient and can help to make savings on your heating costs.

Consumer Protection Association

Consumer Protection Association

We are members of the Consumer Protection Association. The association provides our insurance backed guarantees that are issued with all Window, Door and Conservatory installations.

EN 14351

EN 14351

The CEN Solutions CMS mark for EN 14351 was awarded because our factory control systems have been audited and passed for the manufacture of windows and doors.

This certification sets the mandatory industry quality standard for window and door manufacturing.

EN 1279

EN 1279

The CEN Solutions CMS mark for EN 1279 was awarded because our factory control systems have been audited and passed for the manufacture of insulating glass units.

This certification sets the mandatory industry quality standard for sealed units.

Thermal Rating Register

Thermal Rating Register

Needhams is a member of the CERTASS Thermal Rating Register with registered number TRR0575. Our windows and doors have been proved to comply with the latest building control requirements regarding thermal efficiency. The label attached to your frames is a guarantee that they conform.

Fensa

Fensa

Needhams is a member of FENSA with registered number 16302. FENSA is the well known Competent Person Scheme that regulates double glazing firms. They check our thermal performance standards and provide a homeowner certificate confirming that the windows and doors conform to building control standards. This is an important document that is necessary both post installation and if you sell your house.

TrustMark

TrustMark

TrustMark is the government backed initiative that helps customers find reliable and trustworthy firms, to give you peace of mind. It means that our technical skills have been independently checked through regular on-site inspections as well as checks on our trading record. We have signed up to a code on practice that includes insurance, good health and safety practices and customer satisfaction. We are members of FENSA who monitor our quality of service, trading practices and customer satisfaction. We are able to offer an Insurance Backed Warranty. We will be able to tell you about any building or planning regulations that are necessary and provide the necessary documentation.

Pilkington energiKareā„¢

Pilkington energiKareā„¢

We are a registered partner with Pilkington energiKare™. This means that our double glazed units are manufactured using the famous Pilkington's glass and conform to the latest building control standards for thermal efficiency.

CE Marking

CE Marking

CE marking will be mandatory from 1st July 2013. Needhams products already conform to this European code due to our certification to EN 14351 and EN 1279. This marking, which is across the whole of the EU, will enable consumers to easily check that the products have been audited and passed a quality management scheme.